In post since 20 August
On 1 September 2026, JW Marriott The Rosseau Muskoka Resort & Spa announced the appointment of Nicholas Carn as general manager, effective from 20 August. The resort sits on the shores of Lake Rosseau, in the Muskoka Lakes region. Nicholas Carn brings more than thirty years of industry experience in Canada, the United Kingdom and other international markets.
LIVE! Incorporated at a glance
Founded and chaired by Michael DiCienzo, LIVE! Incorporated is a hospitality and entertainment company. It creates experiences across hotels, restaurants, attractions, concert venues and related activities.
The group focuses on guest-centred hospitality, entertainment and strategic partnerships. It aims to create distinctive destinations and experiences, and is developing new opportunities in hospitality, tourism, food and beverage, attractions and entertainment.
He oversees all of the resort’s operations. The announcement highlights his team-focused leadership style and his experience of full-service hotels and resort destinations, two assets for running one of Canada’s leading luxury resorts.
Opened in 2008, the property was the country’s first JW Marriott. According to Didier Dolivet, it is also the brand’s only resort located outside an urban setting. The appointment follows other recent general manager arrivals at Marriott in Canada, including Gilbert Lemieux at Delta Hotels Sherbrooke and Jacques Lapierre at The Westin Montreal.
Record results in the Far North
Before this appointment, Nicholas Carn was general manager of Nunastar Properties’ hotel portfolio in northern Canada, spanning Iqaluit, Nunavut, and Yellowknife, Northwest Territories. He held the role from November 2021 to August 2026. According to the announcement, he delivered record financial results, improved guest satisfaction and built strong team engagement.
A career between the UK and Canada
Nicholas Carn spent most of his career with Marriott International. He started as director of rooms at the Renaissance London Heathrow Hotel, a 643-room airport hotel, from 2002 to 2006. He then served as director of operations at the Cheshunt Marriott Hotel, followed by the London Marriott Hotel Regents Park, until 2011.
From 2011 to 2017, he was general manager for Marriott in Peterborough, England, and then in Winnipeg, Canada. He then joined AccorHotels to lead the Mercure Exeter Southgate and the Mercure Bristol Grand between 2017 and 2019. He subsequently moved to Compass Group UK & Ireland in London, as general manager and then Regional Support General Manager, until July 2021.
Didier Dolivet takes charge of operations at LIVE! Incorporated
Didier Dolivet, who announced Nicholas Carn’s arrival, has just been appointed Chief Operating Officer of LIVE! Incorporated. Founded and chaired by Michael DiCienzo, the group brings together hotels, restaurants, attractions and concert venues around a guest-centred approach.
He will lead the group’s operational strategy, working with the leadership team and property teams. His remit is to improve coordination across the group’s different activities, strengthen internal processes and ensure consistent execution throughout the portfolio. In parallel, LIVE! Incorporated continues to develop new concepts.
Didier Dolivet described LIVE! Incorporated as carrying an ambitious vision: bringing hospitality and entertainment together in an original, welcoming and memorable way. He said he was excited to work with the team to consolidate the operational foundations of that vision and prepare the organisation for lasting success.
A French national, Didier Dolivet joined JW Marriott The Rosseau in August 2019 as general manager, before becoming managing director in April 2023. A graduate of the École hôtelière de Tours, he spent much of his career with Accor. His roles included hotel manager of the Sofitel Orléans and the Mercure La Défense 5, director of food and beverage at the Sofitel Iris in Moscow, and pre-opening general manager of the Novotel Batam in Indonesia. He went on to lead the Novotel Toronto North York and Novotel Toronto Mississauga, followed by The Westin Prince Toronto. He is a Chevalier of the Association Internationale des Maîtres Conseils en Gastronomie Française.
Meanwhile, the JW Marriott brand continues to reposition its resorts in North America, as illustrated by the transformation of Laguna Cliffs in Dana Point into The Ocean Cliffs, in California.
