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Personnel Moves

Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong

Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.

Governance, Singapore | Chin Fen Eu to step down as CEO of Frasers Hospitality as the group reorganises its governance

Frasers Property Limited has announced the departure of Chin Fen Eu, CEO of Frasers Hospitality, effective 1 January 2027. The Singapore-based group is using the transition to split the governance of its hospitality arm between operations, entrusted to Chew Hang Song, and investment, placed under the responsibility of Eric Gan.
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Paris, France | Benjamin Piat appointed General Manager of Nolinski Paris

Evok Collection has entrusted the general management of Nolinski Paris to Benjamin Piat, who took up the post on 13 July 2026. He now leads the brand's original address on avenue de l'Opéra. His appointment comes as Nolinski evolves its identity and prepares openings in the Golfe de Saint-Tropez and then Val d'Isère.

Marbella, Spain | Francesco Roccato appointed General Manager of Puente Romano Marbella

Puente Romano Marbella has entrusted its general management to Francesco Roccato, who joins the Golden Mile resort in October 2026. The Italian hotelier returns to a destination he knows well: he opened Nobu Hotel Marbella in 2016, before spending eight years with Rocco Forte Hotels, where he most recently led the group's operations in Northern Italy.

Dubai, UAE | After two decades with IHG, Manish Ahluwalia appointed Group Chief Executive Officer of Phoenix Hospitality Group

Since September 2026, Phoenix Hospitality Group has been led by Manish Ahluwalia, who spent more than 21 years with IHG Hotels & Resorts before moving to The Heart of Europe project on Dubai's World Islands. The Emirati group now intends to evolve from an investor- and concept-led platform into a structured, financially disciplined hospitality player with a presence in major international destinations.

Fukuoka, Japan | Masato Masuda appointed General Manager of Grand Hyatt Fukuoka

Masato Masuda took over as General Manager of Grand Hyatt Fukuoka in October 2026, the year the property celebrates its 30th anniversary. Previously Hotel Manager in Tokyo, he is one of the Japanese executives to have risen through the Grand Hyatt ranks. He now leads one of the brand's flagship assets in Japan at a symbolic moment in its history.

Porto, Portugal | Emilie Depierrois appointed General Manager of Crowne Plaza Porto

Crowne Plaza Porto, a five-star hotel in the Boavista district, appointed Emilie Depierrois as General Manager in September 2026. Her first hotel GM role caps a career of more than twenty years in France, much of it within the IHG portfolio, during which she progressed through front office, sales, commercial leadership and operations roles.

Atlanta, USA | Melissa Green promoted to Regional Vice President, Operations at Davidson Hospitality Group

On 7 October 2026, Davidson Hospitality Group announced the promotion of Melissa Green to Regional Vice President, Operations. Previously at the helm of The Davenport Hotel Collection in Spokane, she will now oversee a portfolio of full-service hotels and resorts. The internal promotion forms part of the Atlanta-based operator's ongoing strengthening of its operational leadership.

New York, United States | Thatcher Brown appointed Chief Development Officer of Virtuoso

Virtuoso, the global travel agency network specialising in luxury and experiential travel, has appointed Thatcher Brown as Chief Development Officer, effective immediately. The newly created role extends the leadership reorganisation launched in the spring and hands a Four Seasons, Jumeirah and Explora Journeys alumnus responsibility for developing the network's new markets, new categories and strategic partnerships.

Ebène, Mauritius | Gregory Coquet takes up post as CEO of Riveo Limited, owner of Shangri-La Le Touessrok and Four Seasons Resort Mauritius

Since 1 October 2026, Gregory Coquet has led Riveo Limited, the listed Mauritian investment company that owns Shangri-La Le Touessrok, Four Seasons Resort Mauritius at Anahita and Île aux Cerfs Leisure Island & Golf Club. He was previously the group's Chief Operations and Asset Management Officer. His appointment places Riveo in the hands of an executive who himself helped to shape the portfolio.

New York, United States | Drew Crawley named CEO of Amex GBT as Paul Abbott joins Long Lake

American Express Global Business Travel (Amex GBT) announced on 6 October 2026 that its President, Drew Crawley, has become Chief Executive Officer with immediate effect. He succeeds Paul Abbott, who joins Long Lake as Operating Partner. The transition comes as the global leader in business travel begins a new chapter as a privately held company, backed by its new shareholder.

United States | Jeff Moore (ex-Uber) appointed Executive Vice President and Chief Technology Officer at Hilton

Hilton has hired Jeff Moore, until now Vice President of Software Engineering at Uber, as Executive Vice President and Chief Technology Officer. He will take up his post on 26 October and sit on the Executive Committee, reporting directly to Chris Nassetta. The group aims to accelerate its work on artificial intelligence and its technology platform, which it presents as a lever for owner efficiency and profitability.

Atlanta, United States | Leanne Harwood appointed Senior Vice President, Global Sales at IHG Hotels & Resorts

On 6 October 2026, IHG Hotels & Resorts announced the appointment of Leanne Harwood as Senior Vice President, Global Sales. Based in Atlanta, the executive, who has spent more than twenty years with the group, takes the helm of its worldwide sales organisation, with a mandate to strengthen customer partnerships across the corporate, group and meetings and events segments.

360° #2: The Hospitality News Round-Up of 06.10.2026 | From Biarritz to Adelaide via Saint-Barthélemy and Andorra

🔎 Trend of the day: upscale hospitality is being reshaped. A Michelin selection that redraws the European map, Airelles' arrival in the Caribbean, a new general manager at Silversands Grenada and Le Beaumanoir in Biarritz up for sale: the luxury segment confirms its momentum, between recognition, expansion and asset rotation.

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360°: global hospitality news round-up, 9 October 2026 | From Barcelona to Bangkok via Brazzaville and Rehoboth Beach

🔎 Trend of the day: AI, the new engine of hotel performance. From conversational distribution to real-time pricing, industry players are embedding artificial intelligence at the heart of their value chain, from booking through to profitability management.

Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong

Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.

US | Braemar Hotels & Resorts sells Four Seasons Resort Scottsdale for €318m and completes its exit from Ashford

Braemar Hotels & Resorts (NYSE: BHR) has signed a definitive agreement to sell the Four Seasons Resort Scottsdale, in Arizona, for $372 million (around €318m). Closing is expected on 22 October 2026. The Dallas-based listed REIT is using the proceeds to fund its separation from Ashford Inc. and will become a self-managed REIT focused on seven luxury hotels in the United States and the Caribbean.

Governance, Singapore | Chin Fen Eu to step down as CEO of Frasers Hospitality as the group reorganises its governance

Frasers Property Limited has announced the departure of Chin Fen Eu, CEO of Frasers Hospitality, effective 1 January 2027. The Singapore-based group is using the transition to split the governance of its hospitality arm between operations, entrusted to Chew Hang Song, and investment, placed under the responsibility of Eric Gan.