Africa, Strategy | With INNOPLAZA and Africa Booking, Innov Immobilier lays the foundations for a pan-African serviced apartment group

With more than 200 apartments under management, over 100 employees and now four properties under the INNOPLAZA brand, Innov Immobilier is strengthening its position in serviced accommodation in Côte d'Ivoire. The inauguration of a new 20-apartment residence in Marcory on 5 November 2026 marks a further milestone for the company led by Esther Bene-Hoane Coulibaly, which is also relying on its Africa Booking platform to support its pan-African ambitions.

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From property management to hospitality operator

Founded in 2021, Innov Immobilier has gradually built its business around a segment of the Ivorian market that remains fragmented: furnished rentals with services.

The company now reports more than 200 apartments under management and a workforce of over 100 employees, figures that extend beyond the residences marketed under its INNOPLAZA brand.

This distinction matters. Innov Immobilier manages and enhances the value of residential assets, while INNOPLAZA is its serviced apartment brand, developed since late 2023.

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The company is therefore seeking to build a professional offer that sits between traditional hotels and furnished rentals, aimed in particular at corporate clients, international travellers and guests on extended stays.

Its model rests on several commercial commitments: framework agreements with companies, professional invoicing, services tailored to the length of stay and a guaranteed rehousing option when the originally agreed conditions cannot be met.

For corporate clients, this approach is intended to reduce the uncertainty generally associated with booking apartments through independent operators.

INNOPLAZA Marcory, the brand’s fourth property

On 5 November 2026, Innov Immobilier inaugurated its fourth INNOPLAZA residence on Boulevard du Gabon, in the Marcory district of Abidjan.

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Following Zone 4, Biétry and Cocody, this new location extends the brand’s geographical coverage across several residential and business districts of the Ivorian economic capital.

The property comprises 20 furnished apartments, ranging from studios to three-bedroom units, designed to accommodate individual travellers as well as families and relocating executives.

Facilities include a restaurant, a lounge, a gym, a concierge service, parking and round-the-clock security. Reading areas, a library and a gardening space complete the amenities. The food and beverage offer also includes a rooftop area.

The inauguration brought together representatives of the Ivorian Ministries of Tourism and Leisure and of Trade, Marcory municipal authorities and a number of business and institutional partners.

For Innov Immobilier, the opening also provided the setting for the official launch of INNOPLAZA, three years after the brand began operating.

Africa Booking, a second growth driver

Beyond its property portfolio, Innov Immobilier is pursuing a digital distribution strategy through Africa Booking, its own reservation platform.

Unveiled at the Abidjan International Tourism and Leisure Fair in 2025, the platform allows users to browse available accommodation, take 360-degree virtual tours and make bookings from abroad.

The aim is twofold: to make remote booking easier and to strengthen customer confidence in the actual features of the properties on offer.

For companies and members of the diaspora, the ability to view an apartment before booking adds a layer of security to the purchasing journey.

Commercially, Africa Booking is also a potential tool for disintermediation. By developing its own booking channel, Innov Immobilier aims to gain greater control over the customer relationship and reduce its reliance on international platforms.

In time, this infrastructure could support an extension of the offer beyond the apartments currently operated by the company. However, no specific timetable or model for opening the platform to third-party operators has been announced.

Esther Bene-Hoane Coulibaly
Esther Bene-Hoane Coulibaly

Esther Bene-Hoane Coulibaly sets out to build an African brand

At the helm of Innov Immobilier, Esther Bene-Hoane Coulibaly champions a strategy built on the professionalisation of alternative accommodation and the promotion of Ivorian expertise.

The company intends to control the main components of its business, from the conception of its offers through to sales, maintenance and the operation of its properties.

This integrated organisation is designed to standardise services, improve asset monitoring and support owners in managing their property.

The chief executive also asserts an African identity for INNOPLAZA, without compromising on the service standards expected by an international clientele.

At the Marcory inauguration, she underlined the ability of Ivorian companies to conceive and operate competitive hospitality concepts in their own market.

This direction goes hand in hand with commitments to digitalisation, operational quality and the gradual adoption of environmentally responsible practices.

In 2024, Innov Immobilier also received a Gold award at the Sublime Côte d’Ivoire ceremony, held under the auspices of the Ministry of Tourism and Leisure, for its INNOPLAZA furnished residence concept.

Africa on the horizon, with no timetable announced

The next step envisaged by Innov Immobilier is to consolidate its presence in Côte d’Ivoire before gradually extending its activities to other African markets.

The company intends to capitalise on three complementary components: a portfolio of managed apartments, a recognisable accommodation brand and a technology-based booking infrastructure.

This combination could allow it to enter new markets without necessarily replicating a model based exclusively on owning real estate assets.

At this stage, however, Innov Immobilier has not disclosed a list of priority countries, a target number of properties or a timetable for regional development.

Strategic analysis | A model combining property management, hotel operations and distribution

Innov Immobilier’s development has a distinctive feature: the company is not simply seeking to multiply branded residences, but to organise several complementary activities around serviced accommodation.

The more than 200 apartments under management are an indicator of business volume, but do not on their own allow the model’s profitability to be assessed. Operating performance, revenue per apartment, occupancy rates and operating margins have not been disclosed.

For property investors, the proposition rests on the professionalisation of rental management and the option of entrusting operations to a single point of contact.

For corporate clients, the appeal lies in standardised services, traceable bookings and secure stays.

Finally, Africa Booking adds a technological dimension that could strengthen control over distribution and, potentially, reduce certain customer acquisition costs.

The main challenge will be replicability. Building a pan-African network will require consistent standards to be maintained while taking account of the property, regulatory and commercial specificities of each market.

With INNOPLAZA and Africa Booking, Innov Immobilier now has two distinct but complementary development tools: an accommodation brand and a distribution channel. Their ability to sustain profitable growth has yet to be proven.

At a Glance

Company: Innov Immobilier, established in Côte d’Ivoire in 2021.

Scale: More than 200 apartments under management and over 100 employees.

Hospitality brand: INNOPLAZA, launched in late 2023, with four properties in Abidjan.

Latest opening: A 20-apartment property in Marcory, inaugurated on 5 November 2026.

Technology: Africa Booking, a proprietary reservation platform featuring 360-degree virtual tours.

Expansion: Pan-African ambitions, with no confirmed international opening schedule.

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