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360°: global hospitality news round-up, 9 October 2026 | From Barcelona to Bangkok via Brazzaville and Rehoboth Beach
🔎 Trend of the day: AI, the new engine of hotel performance. From conversational distribution to real-time pricing, industry players are embedding artificial intelligence at the heart of their value chain, from booking through to profitability management.
Personnel Moves
Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong
Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.
Explorer
Strategy
Madrid, Spain | Fernando Alonso Named SHA Global Ambassador
Two-time Formula 1 World Champion Fernando Alonso has become Global Ambassador for SHA, the Spanish group renowned for medical longevity and health and performance optimisation. The announcement was made in Madrid on 10 September 2026. The partnership pairs one of motorsport's most enduring drivers with a brand seeking to strengthen its international reach among a demanding clientele in search of sustainable performance.
Personnel Moves
France | Thomas Brisset appointed Head of the Tourism Division at the Direction Générale des Companys
Thomas Brisset becomes Head of the Tourism Division (sous-directeur du Tourisme) at the Direction Générale des Companys (DGE) with effect from 1 September. His appointment follows a career spanning administrative judiciary, financial regulation and international trade within the French Treasury (Direction générale du Trésor). He takes charge of the body that steers France's public tourism policy, with supervisory authority over Atout France and the ANCV.
Development
Eatertainment, UK | La Sala and 1912 Hotels Partner to Open First Lifestyle Concept in Sheffield, UK
Marbella lifestyle brand La Sala is teaming up with British operator 1912 Hotels to open La Sala Sheffield, its debut UK venue, in autumn 2026. Housed within voco Sheffield by IHG, the dining, cocktail and entertainment concept marks the starting point of a wider push by both groups into the UK hotel market.
Insights
No Longer a Choice: Accenture Urges Hotels, Airlines and OTAs to Adapt Urgently to AI Agents
A report published by Accenture Research in 2026, based on two surveys conducted in June among more than 5,000 travellers and 600 industry executives, reveals that the rise of artificial intelligence agents is transforming how travel is researched, booked and paid for. Airlines, hotels and online travel agencies must now connect their payment, loyalty and customer data systems to remain visible and be chosen by these autonomous assistants. The stakes are strategic: according to Accenture, only 30% of executives consider themselves fully ready to orchestrate the end-to-end customer journey, even as AI agents are poised to account for a growing share of bookings.
Personnel Moves
Governance, United Kingdom | RBH Hospitality Management Strengthens Its Leadership Team
RBH Hospitality Management, the British third-party hotel management company, has announced a series of appointments and promotions within its senior leadership team, including Stuart Houston's move onto the Executive Committee as Chief Operational Finance Officer. The reshuffle comes as the London- and Glasgow-based operator continues its UK growth, buoyed by several recent signings, including the management of the five-star Cameron House resort on the banks of Loch Lomond.
Business
Vietnam | Arsenale Acquires 33% Stake in SJourney, Vietnam’s Pioneering Luxury Rail Brand
Italian group Arsenale Group announced on 10 September 2026 the acquisition of a strategic 33% stake in SJourney, Vietnam's pioneering luxury rail brand. The deal marks the group's entry into the country and consolidates its presence in Asia, a year after the takeover of Golden Eagle Luxury Trains.
Personnel Moves
Paris, France | Amandine Leiba Appointed Chief Executive Officer of Kerria AM
Kerria AM, a Paris-based real estate asset management firm specialising in the capital's value-added market, has announced the appointment of Amandine Leiba as Chief Executive Officer. The creation of this CEO role — a first for the company since its founding in 2020 — reflects the firm's growth trajectory, as it manages more than €450 million in refurbished asset value across Paris and the surrounding region.
Personnel Moves
Mandarin Oriental Hotel Group | Four New General Managers Appointed in Bangkok, Kuala Lumpur, Suzhou and Geneva
Mandarin Oriental Hotel Group has announced the appointment of four General Managers across its international portfolio, as part of the group's transformation strategy. Paul Jones takes charge of the Bangkok hotel, Anthony Tyler of Kuala Lumpur, Martin Schnider of Suzhou and Christian Wildhaber of Geneva. This governance reshuffle illustrates the depth of the group's management pipeline and its ability to move senior executives between Asia, Europe and the Middle East.
Development
2027, Finland | Union Investment to turn Helsinki’s Proffa building into a Ruby hotel
Union Investment Real Estate GmbH has secured the building permit needed to convert the historic "Proffa" building in central Helsinki into an 84-room hotel operated by Ruby Hotels. The conversion of almost 3,160 sqm of office space, backed by a 30-year lease and an investment of EUR 11.5 million, is due to be completed by the end of 2027. The deal illustrates the active asset management strategy pursued by the German fund manager in response to the growing obsolescence of some office assets.
Personnel Moves
Governance, United Arab Emirates | RMAL Hospitality Renews Board of Directors, Appoints Georges Farhat as Acting CEO
RMAL Hospitality PJSC, the hospitality arm of the Al Fahim family group, has announced the composition of its new Board of Directors following its Annual General Meeting. Khaled AlFahim, a fourth-generation figure at the helm of the Abu Dhabi-based family group, takes on the role of Chairman, while Georges Farhat has been appointed Acting Chief Executive Officer. The reshuffle comes as the company, structured as a Public Joint Stock Company (PJSC), enters a new phase of its governance.
Development
New Zealand | Marriott Signs Three-Hotel Deal with CP Group for 2026-2029 Rollout
Marriott International has signed an agreement with New Zealand investor CP Group covering the opening of three new hotels in New Zealand between 2026 and 2029. The deal marks the debut of the Marriott Hotels brand in Rotorua, alongside Autograph Collection openings in Auckland and Wellington. It follows the recent signing of the St. Regis Queenstown and confirms the American group's growing momentum on the North Island.
Business
Italy | Colliers Italia Brokers Sale of Gran Baita, Future 5-Star Hotel in Breuil-Cervinia
Colliers Italia advised Vico on the sale of the Gran Baita, a historic property in Breuil-Cervinia in the Italian Alps. The deal paves the way for the site's transformation into a 135-room 5-star hotel with three restaurants and a two-level spa. Vico of Hône will handle the turnkey execution of the project, with Borio Mangiarotti as project manager.
Derniers articles
Business
360°: global hospitality news round-up, 9 October 2026 | From Barcelona to Bangkok via Brazzaville and Rehoboth Beach
🔎 Trend of the day: AI, the new engine of hotel performance. From conversational distribution to real-time pricing, industry players are embedding artificial intelligence at the heart of their value chain, from booking through to profitability management.
Personnel Moves
Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong
Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.
Business
US | Braemar Hotels & Resorts sells Four Seasons Resort Scottsdale for €318m and completes its exit from Ashford
Braemar Hotels & Resorts (NYSE: BHR) has signed a definitive agreement to sell the Four Seasons Resort Scottsdale, in Arizona, for $372 million (around €318m). Closing is expected on 22 October 2026. The Dallas-based listed REIT is using the proceeds to fund its separation from Ashford Inc. and will become a self-managed REIT focused on seven luxury hotels in the United States and the Caribbean.
Personnel Moves
Governance, Singapore | Chin Fen Eu to step down as CEO of Frasers Hospitality as the group reorganises its governance
Frasers Property Limited has announced the departure of Chin Fen Eu, CEO of Frasers Hospitality, effective 1 January 2027. The Singapore-based group is using the transition to split the governance of its hospitality arm between operations, entrusted to Chew Hang Song, and investment, placed under the responsibility of Eric Gan.




