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360°: global hospitality news round-up, 9 October 2026 | From Barcelona to Bangkok via Brazzaville and Rehoboth Beach
🔎 Trend of the day: AI, the new engine of hotel performance. From conversational distribution to real-time pricing, industry players are embedding artificial intelligence at the heart of their value chain, from booking through to profitability management.
Personnel Moves
Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong
Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.
Explorer
Personnel Moves
Operator, United States | Pete Sams Named President of Hospitality Ventures Management Group (HVMG)
Former Highgate president joins the Atlanta-based operator, which runs 60 hotels and resorts across 16 states
Headlines
Nostalgia, 70s-80s | “The Lobby Boys: Hong Kong Hilton, 1976”: Three Hong Kong Hilton Veterans Recall Hospitality Without an Algorithm
Fifty years after staffing the front desk of the Hong Kong Hilton, Terence Ronson, Rajeev Ratti and Niale McLoughlin have published their memoir, "The Lobby Boys". The book recounts a five-star hotel run entirely on paper, and asks what AI-driven hospitality still owes to human judgement.
Headlines
UK | Signature Group Founder Banned From Directorship After £4.8m Investor Losses
Lawrence Kenwright, the man behind Liverpool's Shankly and Dixie Dean hotels, banned for five years following misleading information from a linked company
Development
Thailand | In Bangkok, Fairmont Hotels & Resorts Opens Its First Hotel in the Land of Smiles
Developed in partnership with Asset World Corp, Fairmont Bangkok Sukhumvit marks the brand's entry into Thailand, with 416 rooms and suites, a dining offering rolled out throughout 2026 and a 2,000 sqm events hub.
Development
Residential, Egypt | IHG Signs World’s First Hotel Indigo Branded Residences in Ras El Hekma
In partnership with Egyptian developer Mountain View, IHG Hotels & Resorts brings its lifestyle brand Hotel Indigo into the residential segment, with 280 units alongside the already-signed hotel on the country's North Coast.
Business
United States | CAMO Hospitality Raises €3.4M to Reclaim Room Service from Delivery Apps
The California-based start-up aims to capture a share of the €4.3 billion that American hotel guests spend annually on third-party meal delivery, offering properties a turnkey room service solution under their own brand.
Headlines
Australia | CBRE Puts Student Housing Shortfall at 185,000 Beds
The latest CBRE Research report highlights one of the lowest coverage rates among English-speaking markets, with the development pipeline still falling well short of closing the gap between supply and demand.
Personnel Moves
UK | Andrew Stembridge appointed CEO of Hand Picked Hotels’ Luxury Division
After twenty-two years at Iconic Hotels & Resorts, the British executive joins Julia Hands' family-owned luxury group to lead the development of its upmarket division.
Development
World | The Luxury Collection launches Expeditions, a new chapter in cultural discovery
Marriott International's brand rolls out ten bespoke cultural journeys across its global portfolio, from Japan to Saudi Arabia, taking in Italy and the Caribbean along the way
Personnel Moves
Amsterdam, Netherlands | Kelsey Sibley Appointed General Manager of the Heineken Experience
After more than thirteen years in HR and commercial roles at the Heineken group, Kelsey Sibley takes the helm of the Heineken Experience, one of Amsterdam's most visited tourist attractions.
Business
Indonesia | Fusion Hotel Group Integrates Topotels Hotels & Resorts’ Ayola and Odua Brands
The Vietnamese group absorbs seven midscale properties operated under the Ayola and Odua banners, strengthening its footprint in one of Southeast Asia's most dynamic markets.
Development
Sweden | Accor Opens the Country’s First Mercure in Gothenburg
CIC Hospitality operates the new waterfront property, Accor's second hotel in the country and a fresh milestone for the midscale brand in the Nordics.
Derniers articles
Business
360°: global hospitality news round-up, 9 October 2026 | From Barcelona to Bangkok via Brazzaville and Rehoboth Beach
🔎 Trend of the day: AI, the new engine of hotel performance. From conversational distribution to real-time pricing, industry players are embedding artificial intelligence at the heart of their value chain, from booking through to profitability management.
Personnel Moves
Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong
Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.
Business
US | Braemar Hotels & Resorts sells Four Seasons Resort Scottsdale for €318m and completes its exit from Ashford
Braemar Hotels & Resorts (NYSE: BHR) has signed a definitive agreement to sell the Four Seasons Resort Scottsdale, in Arizona, for $372 million (around €318m). Closing is expected on 22 October 2026. The Dallas-based listed REIT is using the proceeds to fund its separation from Ashford Inc. and will become a self-managed REIT focused on seven luxury hotels in the United States and the Caribbean.
Personnel Moves
Governance, Singapore | Chin Fen Eu to step down as CEO of Frasers Hospitality as the group reorganises its governance
Frasers Property Limited has announced the departure of Chin Fen Eu, CEO of Frasers Hospitality, effective 1 January 2027. The Singapore-based group is using the transition to split the governance of its hospitality arm between operations, entrusted to Chew Hang Song, and investment, placed under the responsibility of Eric Gan.
