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Personnel Moves

New York, United States | Nicholas Untermann appointed General Manager of Viceroy Park Avenue

Viceroy Hotels & Residences has appointed Nicholas Untermann General Manager of Viceroy Park Avenue, the brand's future New York flagship, scheduled to open in February 2027 in the NoMad district. A veteran of Terranea Resort and Beverly Wilshire, A Four Seasons Hotel, he joins the pre-opening team of a project that marks Viceroy's return to Manhattan.

Hong Kong, China | Conor Hadlington appointed General Manager of Conrad Hong Kong

Hilton has entrusted the general management of Conrad Hong Kong to Conor Hadlington, who took up the post on 28 September 2026. A veteran of Mandarin Oriental, InterContinental and Shangri-La, the British executive now oversees operations, commercial strategy and the delivery of brand standards at the 513-room hotel in Pacific Place, in the Admiralty district.
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Appointment, United Arab Emirates | Ismail Alcay appointed General Manager of Rixos Al Mairid Ras Al Khaimah

Rixos Hotels Gulf announces the return of Ismail Alcay to Rixos Al Mairid Ras Al Khaimah, as General Manager, as the resort embarks on a new phase of growth and transformation. With more than twenty years of international hospitality experience, he brings an intimate knowledge of the property and the Rixos brand.

🕊️ Tribute | Robert Lagerwey, renowned hotelier in Asia, has passed away

The passing of Robert Lagerwey, a well-known figure in the industry, has been announced by several hoteliers who crossed his professional path. Named GM of the Year Asia and Most Dynamic GM Indonesia during his career, he notably helped the EQ Hotel Kuala Lumpur become the city's top-rated property, following a career spent across some of the world's leading luxury hotel houses, from The Ritz-Carlton to Bulgari Hotels & Resorts.

Tourism, Martinique | Alexandre Ventadour appointed President of the Comité Martiniquais du Tourisme

Alexandre Ventadour has been appointed President of the Comité Martiniquais du Tourisme by Serge Letchimy, President of the Executive Council of the Collectivité Territoriale de Martinique, following Bénédicte di Geronimo's decision to step down. A territorial councillor already heading several strategic committees and President of the Martinique Développement agency, he also brings nearly fifteen years of experience in digital and advertising, at Yahoo!, Facebook and then at the helm of his own digital transformation consultancy, Complay.

Appointments | Jean-Noël Rault appointed Regional Director for the Caribbean at Air France-KLM, succeeding Lionel Rault, now heading North Africa, the Sahel and the...

Air France-KLM announces the appointment of Jean-Noël Rault as Regional Director for the Caribbean, succeeding Lionel Rault, now heading the North Africa, Sahel and West Coast regional directorate. Based in Pointe-à-Pitre, he will oversee the development of both airlines across a region covering Guadeloupe, French Guiana, Martinique, Saint-Martin, Cuba and Santo Domingo, destinations where air connectivity directly shapes tourism and hospitality activity.

Appointment, Morocco | Nabil Azerfi appointed General Manager of Fes Marriott Hotel Jnan Palace

Fes Marriott Hotel Jnan Palace, a recently renovated five-star, 244-room property, appoints Nabil Azerfi as General Manager. A former Secretary General of the Regional Hospitality Industry Association, he joins the hotel's leadership as the property, owned by Madaëf, the tourism investment arm of the CDG group, completes a major architectural overhaul by Paul Sartres.

Appointment, Italy | Goffredo Dell’Appennino appointed General Manager of Bvlgari Hotel Roma

Bvlgari Hotels & Resorts entrusts Goffredo Dell'Appennino with the General Manager role at Bvlgari Hotel Roma, following five years leading the brand's Milan property. This appointment reflects a career spanning more than twenty years in luxury hospitality and international dining, built largely within the Group, across Europe and Asia.

Appointment, USA | Scott Weisz appointed Executive Vice President and Chief Hospitality Officer at Marriott Vacations Worldwide

Marriott Vacations Worldwide announces the appointment of Scott Weisz as Executive Vice President and Chief Hospitality Officer. With more than 27 years at the Group, he will continue to oversee the Owner Services, Resort Operations, Asset Management and Architecture & Construction teams, in a career built entirely at Marriott.

Appointment, Poland | PURO Hotels restructures its leadership: Przemek Wieczorek appointed CEO

PURO Hotels announces a change to its governance structure: Przemek Wieczorek becomes Chief Executive Officer of PURO Hotels and PURO Hotell Holding AS, while Rune Askevold, the brand's architect and long-standing CEO, takes on the role of Global Head of Hospitality. Hans Grønnestad, meanwhile, joins the Supervisory Board as Co-Chairman.

Appointment, 14 September 2026 | Olivier Leroy takes over as General Manager of Resort Barrière La Baule

From 14 September 2026, Olivier Leroy will take over as General Manager of the Resort Barrière La Baule, overseeing the resort's three iconic five-star properties: L'Hermitage, Le Royal and the Castel Marie-Louise. He succeeds Isabelle Bouvier, recently promoted to Operations Director for the Barrière group's Collection Héritage hotels.

Appointment, Australia | Josquin Crepelliere appointed Hotel Manager of The Langham, Gold Coast

The Langham, Gold Coast strengthens its leadership team with the appointment of Josquin Crepelliere as Hotel Manager. Bilingual in French and English, and trained at the Chamber of Commerce and Industry of Morbihan, in Vannes, this executive, with fifteen years of experience in luxury and lifestyle hospitality, joins the property after leading Crystalbrook Collection in Newcastle.

Appointment, Rwanda | Martin Cody appointed Cluster General Manager of Kerzner International in Rwanda

Kerzner International announces the appointment of Martin Cody as Cluster General Manager for its two Rwandan properties, One&Only Gorilla's Nest and One&Only Nyungwe House. With more than twenty years at Four Seasons Hotels and Resorts, spanning the Maldives, Serengeti, Shanghai and Johannesburg, he takes the helm of two of Rwanda's flagship nature-tourism addresses.

Appointment, Netherlands | Rafael Oliveira appointed Chief Executive Officer of Heineken N.V.

Heineken N.V.'s General Meeting of Shareholders has approved the appointment of Rafael Oliveira to the Dutch brewing group's Executive Board. He will take the chair as Chief Executive Officer for a four-year term, effective 1 October 2026, succeeding Dolf van den Brink, and becomes the first Group leader recruited from outside its ranks.

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United States | TKO Hotels offers €1.7bn for Service Properties Trust’s 92 hotels

TKO Hotels, a hotel owner based in Aberdeen, South Dakota, announced on 9 October an unsolicited all-cash offer of around €1.7bn to acquire the 92 hotels held by listed REIT Service Properties Trust (SVC). The deal would cap almost seven years of disposals that have sharply reduced the hotel exposure of a vehicle once entirely dedicated to hospitality.

2027, Germany | Novum Hospitality, IHG and HD Hotels sign four hotels in Dortmund

Novum Hospitality, IHG Hotels & Resorts and property company HD Hotels have concluded agreements covering four hotel projects in Dortmund, totalling 429 rooms and scheduled to open in 2027. The package combines the return of three existing hotels to Novum's portfolio with a new-build project, all set to join the Garner and Holiday Inn - the niu brands. It marks a further step in the franchise partnership that has linked the Hamburg-based group with IHG since 2024.

United States | In Chicago, UNITE HERE Local 1 launches strike at six hotels on the eve of the marathon

Staff at six downtown Chicago hotels, including the Palmer House Hilton, the Waldorf Astoria and the Sheraton Grand Chicago Riverwalk, walked out on Friday 9 October 2026 at the call of the UNITE HERE Local 1 union. The action comes during Chicago Marathon weekend, one of the busiest periods of the year. It forms part of negotiations covering more than 7,000 workers across 46 hotels in the city.

New York, United States | Nicholas Untermann appointed General Manager of Viceroy Park Avenue

Viceroy Hotels & Residences has appointed Nicholas Untermann General Manager of Viceroy Park Avenue, the brand's future New York flagship, scheduled to open in February 2027 in the NoMad district. A veteran of Terranea Resort and Beverly Wilshire, A Four Seasons Hotel, he joins the pre-opening team of a project that marks Viceroy's return to Manhattan.